Privacy Policy
Last updated: September 2026
1. Overview
Handmade Hearts ("we", "us", or "our") respects your privacy. This policy explains how we collect and use your details when you browse our boutique website or communicate with us through WhatsApp.
2. Information We Collect
Because we do not use an automated third-party payment gateway on this website, we do not store credit card numbers, CVVs, or online banking passwords. When you submit an order, you provide your name, delivery address, phone number, and optional gift notes directly to us via WhatsApp to fulfill your order.
3. How We Use Your Information
We use your contact details solely to:
- Confirm product customizations, color choices, and availability.
- Coordinate courier shipping and share parcel tracking information.
- Handwrite your gift card notes.
- Provide customer support.
4. Sharing with Third Parties
We never sell or rent your personal information. We only share necessary delivery details (name, address, phone number) with trusted domestic courier partners for package delivery.
5. Contact Us
If you have any questions regarding this Privacy Policy, you can reach our team at handmadehearts@grinddgarage.com or on WhatsApp.